Install, Expand, Maintain and Control Costs

Easy Installation

Hosted solutions are less likely to have post-installation problems because pre-installation site reviews are usually conducted by experts. Simply through a lack of experience, errors can be made in the course of a company's self-appraisal process. Further, hosted solutions require fewer customer premise elements. The combination of expert site reviews and less complex equipment installation can mean smoother transitions and decreases the need for trouble-shooting.  With less need for customer participation in a hosted solution, hosted providers can provide a project time-frame with a good degree of accuracy. This benefits both customers and service providers by removing uncertainty in the deployment schedule.

Easily Expandable

Hosted services can be deployed on a line-by-line basis, which means that they are easily expandable. They allow for flexibility during the transition from premise-based equipment to a hosted service because they can co-exist with previously existing premise equipment. This means that an enterprise doesn't need to transition all of its equipment at the same time,which would usually be the case with a premise-based PBX. In this way, hosted transitions can be scheduled and implemented to best fit an enterprise's schedule.

Hassle Free Maintenance

With a hosted solution, any problems that do occur can be fixed more quickly because of the centralized nature of the service. Premise-based solutions often require a truck-roll (on-site visit) to the premise, a requirement that introduces a period of delay in any trouble-shooting endeavor. Hosted solutions circumvent this delay and can reduce down-time from a potential four hour minimum (which is often the case in a “truck-roll” scenario), to a few minutes.  Xiptel Hosted VoIP has 24x7 monitoring and management. 

Pay for What You Need

Most maintenance contracts for hosted solutions are based around per-seat licenses, and only charge for seats in use. This contrasts with premise-based solutions, which often charge “per-active-port” fees.  Using Xiptel Hosted VoIP, a customer only pays for what they use; in the premise-based solution, a customer pays for everything that they could use. The latter situation opens the door for increased costs.

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